frequently asked questions


pricing

For session pricing, events or other photo services, click here


please read before booking a session - important information 

Please review the product pricing before booking a session to make sure it is within your price range. Prints, digital downloads and any other products are not included in the session fee costs as described above. There are no refunds on session fees once the session has taken place. Depending on what type of session you are choosing, the time may vary. Photo sessions can range anywhere from thirty minutes to two hours depending on the photo session you are choosing and the number of people being photographed.

Within 1-2 weeks after your session (sometimes sooner than that), you will be able to view the photographer selected photos from the session in your online viewing gallery. Each image is carefully edited by the photographer. Session fees are for the time and talent of photographer. Prints, digital downloads, and any other products are available for purchase at an additional cost from your viewing gallery.

If no products are ordered from your online viewing gallery after 180 days, the gallery may be removed from my web page and will no longer be available for viewing. All photos from each session will be archived for up to one year. After that time there is no guarantee that they will remain on file or online.

An online ordering system is offered here through an online viewing gallery where the photographs can be viewed and products can be purchased in the gallery and shipped directly to you. The client is responsible for shipping charges from product orders from the gallery. Massachusetts clients are subject to 6.25% Massachusetts State Sales Tax on all print orders. No MA Sales Tax for session service fees or digital download products.

Dan Wenc Photography maintains copyright of all images. Copying, scanning, modification, screen shots or downloading of images is prohibited and is a violation of copyright. Digital files, along with a personal use printing license can be purchased for personal use only.


portrait client session questions

Where can I see samples of your portrait photography work?

Click here to go to my Portrait Photography Preview page

When can we schedule a date and time?

Weekends are best, with occasional availability during the week. Weekday evening sessions are available during the spring and summer months. Later part of the evening, usually 1-2 hours before sunset are best times for sun and lighting for outdoor sessions. Photo session time availability are generally pretty flexible. We will also set a rain date in case of undesirable photography weather or if photographer or client has to reschedule due to unforeseen circumstances. Just contact me and we will figure it out.

Choosing location:

Outdoor photography sessions have been the most requested types of sessions over the past several years. I have a selection of outdoor locations that I can suggest. I am always open to suggestions or client preferences. Photo locations are generally limited to Central Massachusetts. If you request a photo location 25 miles driving distance, beyond zip code 01588, a charge of $2.00 per mile beyond 25 miles will be added to cost. I also offer indoor, studio style, photography also, with a choice of several backgrounds.

Who will be photographed?

When scheduling your photo session, let me know how many people will be photographed during this session. Will everyone be getting an individual photo taken? Or is this just a group photo. It is good to know how many people will be photographed, as a group or individuals, so that we can plan for time.  It is imperative that everyone in your session be there at the time of the photo session. It is recommended that everyone in your party be arrive at least 10-15 minutes before the session. I will not "photo shop" someone into a photograph who may be late or missing.

Family photo sessions are just that. I will not combine any outside family or friends other than the immediate family being photographed. For example, a senior photo session cannot be thrown into a family photo session. Photo sessions are limited to six people, and additional people will be subject to additional fee per person.

Can I bring my pets?

You are welcome to bring your pet to the shoot to be included if you desire. Keep in mind that pets can be easily distracted and can also distract the humans in the session. This may consume a lot of the allotted time of the photo session.

What should I wear?

Click here to to view information for what to wear.

How long will a photo session last?  

Generally an hour or ½ hour session is selected. Most portrait sessions generally take about one hour. If there are multiple locations, or many people to be photographed, it might take an over one hour. Please arrive at least 15 minutes prior to the scheduled time and have everyone who will be photographed arrive on time also. Senior photo sessions typically last up to two hours. The time of the session depends upon your requests and the number of people in your party being photographed.

What to expect after photo shoot?

After careful review of the photographs taken during the session, I will edit and present to you only those photographs that, in my sole judgment, best represent the work. Photographs from the session will be digitally processed and edited. Selected Photographs from the photo session made available for review in your online viewing gallery. From there you will be able to view your photos, select favorite and downloads, share with friends and family and this is where you will be able to purchase your prints and products. Photographs in the viewing gallery will contain a watermark on the image. Digital downloads and prints will not have a watermark.

How long will it take before I can view my photos in the online preview gallery?

Selection, editing and processing of photos may take between 2-4 weeks. Sometimes sooner depending on the current workload. You will receive an email from the photographer, with a link for your gallery when it is complete.  You may share the link with whomever you choose.  

Now that I’ve got my link to my gallery, what do I do now?

Enjoy your photos. Take your time and go through your photos, select which ones you like the most. It is recommended that you register yourself for a free account on the webpage, where you will be able to add your Favorite photos to a “Favorites” online file. This will help you to choose and narrow down the photos you like the most, for future ordering.  Be sure to “Save” your favorites selections when you are done with each online session. You should select your favorite photos and note what size you would like for each photo for the photo package you have selected.

Click here to watch this short video on how you will view, create favorites gallery and purchase prints from your viewing gallery.

How long will my photos be available for online viewing?

Your photos will remain in your private online viewing for up to one year from the date of the photo session.  After 180 days with no purchase activity, the gallery may be removed from the photographer’s webpage without notification to the client. If the Client requests to reopen the online proofing gallery after the 180 days or the 12 months, or requests the Photographer retrieve photographs from another method of digital storage, if available; a $50 un-archival fee shall apply.

How much will this cost?

Contact me and we can discuss your photo session and product options. Each type of session or service might vary. Prints, digital downloads and other products are not included in the session fee. A session fee is for the time and talents of the photographer, including editing and processing of photos from your session.

Additional prints and products purchased outside of your package will be purchased online through the viewing gallery by the client. Massachusetts residents will be subject to MA State Sales tax of 6.25% for print orders. Online orders will also included shipping costs, which are paid for by the client.  Tax and shipping will be calculated at checkout. 

Print and product price list is available upon request.


products: I offer a wide array of products for purchase, including prints, canvas, metal prints, digital downloads, holiday cards, and gift items.

payments: All payments must be made in full prior to, or at the time of the photo session. Cash, credit cards and checks are accepted payments. Payments can be made through an electronic invoice or directly at my secure web page.

photo return policy: There are no refunds or returns on photo prints or other products.

cancellations: Upon scheduling the initial session, a second rain date may also be scheduled. In the event that you or the photographer or you have to cancel due to unforeseen circumstances, we can reschedule for the rain date. I don't have cancellation fees. I fully refund your session fee if your photo session has to be cancelled for whatever reason (i.e. weather, you cancel or photographers has to cancel, or whatever reason there might be), or we can reschedule another date and hold open a credit for your account for future session.

Use the CONTACT form for any other questions not listed here.


print purchase and digital licensing use

How do I purchase a print that I saw on your web page or social media? 

Most of the photos that you see here or my social media pages are available for print purchase or licensing. Contact me with your interest.

Commercial Licensing of Digital Images options are available.

Please use the CONTACT form for these inquires. Please specify what photo you are interested in and where you found it

Serious inquiries only!


Use the CONTACT form to schedule your session, purchase prints or if you have any additional questions.